Privacy Policy
At Citelle Beauty., we prioritize your privacy and security. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website. By using our site, you agree to the terms outlined in this Privacy Policy. We’re committed to protecting your privacy and making sure your personal information is handled responsibly.
If you use our website or provide us with your information, you agree to the practices described in this policy. If you’re acting on behalf of someone else (e.g., a child or organization), you confirm that you have their permission to agree to this Privacy Policy.
We may update this Privacy Policy from time to time. We encourage you to review it periodically so you are always aware of any changes.
INFORMATION WE COLLECT
We collect information in order to provide you with a personalized and secure experience. This includes information you give us directly (such as when you create an account), data we collect from your use of our services, and information from third-party sources.
By using our site, you consent to the collection, storage, and use of your data as described in this Privacy Policy.
What we collect:
- Personal information like your name, email address, and payment details when you sign up for an account or make a purchase.
- Information about how you use our site, such as browsing behaviour, purchase history, and preferences.
- Data from cookies (small files stored on your device) to improve your experience, track usage, and enhance website functionality. You can choose to disable cookies, but some features of the site may not work as well.
USING YOUR INFORMATION
We use the information we collect for a few key reasons:
- To provide services: We use your information to process orders, provide customer support, and communicate with you about your account or orders.
- To personalize your experience: We might send you recommendations or offers based on your preferences and past purchases.
- To improve our website: We analyse how you use our site so we can make it more user-friendly.
MARKETING COMMUNICATIONS
If you’ve shared your contact information with us, we may send you promotional emails, newsletters, or special offers related to our products and services. You can easily unsubscribe from these emails at any time by clicking the “unsubscribe” link in the emails you receive or by adjusting your preferences in your account settings.
If you provide us with your mobile number, you may receive SMS alerts about our products and offers. We will never send unsolicited messages, and you can opt-out at any time.
HOW WE PROTECT YOUR INFORMATION
We take your privacy seriously. We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse. Access to your information is restricted to those who need it to provide services to you.
However, please be aware that no system is 100% secure, and we cannot guarantee complete protection against unauthorized access.
UPDATING YOUR INFORMATION
You are responsible for ensuring that the information you provide is accurate and up-to-date. If any of your details change, you can update them easily by logging into your account or by contacting us directly.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
CONSENT
By using our website and providing your personal information, you consent to our collection and use of that information as described in this Privacy Policy.
If we decide to make significant changes to this policy, we will post those updates on this page so that you are always aware of how we handle your information.